How do I become a member? Present 2 valid IDs, 1 ID picture, and proof of billing Valid IDs include: SSS, company ID, driver’s license, passport, PRC license, school ID with registration form Proof of billing include: electricity, water, credit card (not older than 3 months), bank statement (not older than 3 months)

What if the requirements I have are not complete? You will not be able to enjoy the full privileges accorded until such time that you complete the requirements.

How much do I need to pay, if any, for membership? The membership itself is free but the membership card is P16.

What is an extension member? All principal members of Video City are allotted 1 extension – immediate family member – that you can share your membership privileges with. Extension members are also required to have their own cards.

Can I use my card in other branches? Membership is valid only at your original branch. Should you wish to rent in a different branch, standard membership procedures will be followed.

How much is the rental fee? Each title costs P16.

How many VCDs can I rent? New members with complete requirements are allowed 3 rentals that will then be upped to 10 after his/her 5th visit. Members who have no proof of billing are only allowed 3 titles.

How much is the penalty for late returns? Each day costs P10 per title. To avoid penalties, kindly refer to your rental transaction receipt where the due dates are indicated.

Can I still rent if I have unpaid penalties? Yes, as long as you make a partial payment.

How long is the duration of the titles? Video City has 4 rental durations: Overnight, 2 Days, 3 days and 5 days

What are the conditions in which I can have the title I rented exchanged? Should the title you rented turn out to be defective, you may exchange it for another copy but of the same title. In the event that you have already seen the movie you’ve rented, you may exchange it for another title provided that you return it on the same day.